Sales · Operations · Business Development

Results you can measure. Systems that scale.

B2B sales and operations professional with 7+ years of measurable impact across India and the EU. MBA graduate, Turiba University, Riga. Founder of LetLoyal, a QR-based loyalty SaaS. Open to roles in Sales, Operations, Business Development and Growth.

7+
Yrs Exp.
30%
Efficiency ↑
35%
Rev. Growth
6/6
EU Digital
Available for Opportunities
Jaison Johnson
Sales, Operations & Business Development · Riga, Latvia
  • MBA · Turiba University, Riga — graduated with Excellence Certificate
  • B.Tech · Mechanical Engineering, Kerala
  • Building LetLoyal — independent project, Riga
  • EU Digital Competence Level 6/6
  • Open to EU · India · Remote roles
7+
Years
95%
Collections
30%
Efficiency
🏆
Award
About Me

The professional who bridges sales, operations and systems.

I started my career managing distributor networks in Kerala, where I learned that revenue growth comes from systems, not just hustle. Over seven years, I built territory-level sales and operations for Panasonic, Usha International, and Kutumbh Care — improving distribution efficiency by up to 30% and keeping payment collection above 95% through relationship frameworks built on genuine trust.

In 2023 I relocated to Riga, Latvia, adding EU business experience while pursuing an MBA at Turiba University. My thesis on Nykaa's omnichannel strategy reflects exactly where I'm headed: roles where sales, operations and data intersect. Alongside the MBA, I've been building LetLoyal, a QR-based loyalty platform for EU merchants — hands-on practice in product, GDPR compliance and go-to-market that sharpens the operational side of what I do.

🏆Fly Higher Award 2023 — Best Performer, Panasonic Life Solutions
🎓MBA Thesis: Nykaa Omnichannel Strategy in Indian Beauty Retail
🌐EU Digital Competence Framework 2.1 — Level 6/6, all 5 pillars
🧩Founder, LetLoyal — QR loyalty SaaS, 2025–Present

Quick Profile

LocationRiga, Latvia
Experience7+ Yrs Sales & Operations
EducationMBA · Turiba University
ProjectLetLoyal — QR Loyalty SaaS
Open ToSales · Ops · BD · Growth
LanguagesEnglish C1/C2 · Malayalam Native
Competencies

Skills that show up in results.

⚙️

Operations & Process

Process OptimizationSAP (ERP/Production) Power BIAdvanced Excel SQLSupply Chain & Distribution
📊

Sales & Business Dev

B2B Consultative SalesTerritory Management Channel DistributionPayment Collections Sales ForecastingDealer Networks
🧩

Product & SaaS Build

Next.jsNode.jsMySQL GDPR-Compliant DesignMulti-Tenant SystemsRoadmapping
📣

Digital Marketing

Meta Business SuiteGoogle Analytics SEO / SEMOmnichannel Strategy ShopifySocial Media Mgmt
🤝

CRM & Customer Success

CRM SystemsGDS (Amadeus/Sabre) Client RelationshipsStakeholder CommsCross-cultural Teams
🌐

Tools & Languages

CanvaGoogle Workspace MS Office 365English C1/C2Malayalam NativeLatvian A1
Career History

Where every role left a mark.

Jan 2025 – Mar 2025
Innovative Travel Solutions · Riga, Latvia

Sales Consultant

CRM ToolsGDS SystemsCross-cultural Teams
  • Advised English-speaking customers across the US and Canada on travel planning using CRM tools.
  • Booked flights and hotel reservations through global distribution systems (GDS).
  • Worked daily inside a multicultural team, adapting to different business cultures.
Jul 2023 – Sep 2024
Usha International Ltd · Kochi, India

Territory Manager

+20% Market Share+15% Revenue95% Collections12 DSOs
  • Led B2B sales and distribution strategy, growing regional market share by 20% within 14 months.
  • Managed a 12-person distributor sales team, driving a 15% revenue increase through structured coaching.
  • Maintained 95%+ on-time payment collection through value-based relationship frameworks.
Jul 2020 – Jul 2023
Panasonic Life Solutions India · Kochi

Territory Sales Incharge

+35% Revenue+30% Efficiency🏆 Fly Higher Award
  • Implemented data-driven strategies improving distribution efficiency by 30% and driving 35% revenue growth.
  • Built performance dashboards in Power BI and Excel that directly informed quarterly planning decisions.
  • Won the Fly Higher Award 2023 — Best Performer recognition across the entire region.
May 2018 – Mar 2020
Kutumbh Care Pvt Ltd · Kochi

Sales Officer

+70% Revenue+50% Retail Coverage
  • Drove a 70% revenue increase and expanded retail coverage by 50% through targeted territory development.
  • Supervised distributor sales teams and deployed marketing campaigns that boosted brand visibility.
Jul 2017 – May 2018
Hykon India Ltd · Thrissur

Executive — Direct Marketing

+30% Market Coverage
  • Managed dealer and distributor networks, growing market coverage by 30% in under a year.
  • Built and delivered sales training programs for dealer staff, improving conversion rates.
Independent Project

Building the product, not just selling it.

LetLoyal · 2025 – Present · Riga, Latvia

A QR-based digital loyalty SaaS for EU small merchants — built solo, from architecture to launch.

I built LetLoyal to understand product and operations from the inside: a multi-tenant, GDPR-compliant loyalty platform on Next.js, Node.js and MySQL, with a race-condition-safe QR redemption engine. I ran competitive research on the Latvian loyalty market, then launched with a free 3-month trial — no payment integration required — to validate demand with real merchants before any commercial investment.

Next.js 15Node.jsMySQL 8.0 GDPR-CompliantMulti-TenantSolo-Built
EU SMB
Target Merchants
3-Mo
Free Trial Model
Solo
Founder & Builder

This is a self-funded, self-taught side build — a portfolio piece that keeps my product and systems thinking sharp. I'm actively looking for a full-time role, and LetLoyal isn't a substitute for that; it's evidence of how I work.

Case Studies

Problems solved. Proof attached.

01 Collections · Usha International

Rebuilding a Broken Regional Collections Operation

Inherited a territory with aged receivables climbing month-on-month. Built a value-based collections framework — structured check-ins, early-payment incentives, CRM tracking — turning the region around within two quarters.

95%+ on-time↓ Aged receivables12 DSOs aligned
02 Distribution Efficiency · Panasonic

Data-Driven Distribution Overhaul Across Kerala

Manual reporting and reactive inventory were holding the territory back. Introduced Power BI dashboards, redesigned dealer meeting cadence, and streamlined logistics — 30% efficiency gain and 35% revenue growth.

+30% efficiency+35% revenueFly Higher Award
03 MBA Thesis · Turiba University

Nykaa's Omnichannel Strategy in Indian Beauty Retail

Research analyzing how Nykaa scaled its D2C model across digital and physical channels — applying consumer journey mapping, platform analytics, and offline expansion frameworks to India's beauty retail landscape.

Omnichannel StrategyD2C AnalyticsConsumer Behaviour
04 Entrepreneurship · 2016

BuyTheBy.com — Student Marketplace, Built Solo

Founded and launched an online peer-to-peer marketplace for college students while finishing a B.Tech. Handled product design, merchant onboarding, marketing, and operations independently from day one.

Solo-foundedE-commerceFull-stack execution
The Case for Jaison

Why I'm the hire that sticks.

Six reasons I stand apart from candidates with similar titles. Not claims — evidence from real territories and real results.

01

Two Markets, One Professional

Real experience in both Indian B2B markets and the EU business environment. Cross-cultural fluency that's earned, not claimed on a CV.

02

My Numbers Aren't Estimates

95% collections. 35% revenue growth. 30% efficiency gains. Real territories, real pressure, real ownership — all verifiable.

03

Sales + Ops + Product = One Person

Managed teams, built dashboards, run SAP reports, shipped a working SaaS product, and written an MBA thesis on consumer analytics. Rare range.

04

I Execute Under Pressure

Finished a full-time MBA while building LetLoyal solo and running an active job search. I don't wait for perfect conditions — I build momentum.

05

EU Digital Competence 6/6

Verified at the highest available level across all five EU Digital Competence Framework pillars — a proven score, not a certificate.

06

Entrepreneurial DNA

Founded BuyTheBy.com in 2016, and LetLoyal in 2025. The ownership mindset from building something from zero stays with me in every role.

Education

Built on strong foundations.

Graduated · EQF 7

MBA — Master of Business Administration

Turiba University · Riga, Latvia
Sep 2024 – Jun 2026

Specialisations: Business Analytics, Operations Management, Marketing Strategy, Data Analysis. Graduated with an Excellence Certificate.

Thesis: Omnichannel Marketing Strategy in Indian Beauty Retail — Nykaa's Online-to-Offline Consumer Experience.

EQF Level 6

B.Tech — Mechanical Engineering

University of Calicut · Kerala, India
Jul 2013 – Jun 2017

Project Management, Product Design, Project Costing. Founding Chairman of the Entrepreneurship Club. Launched BuyTheBy.com independently during final year.

EU Digital Competence Framework 2.1 — All Pillars: Advanced Level 6/6

6
Information & Data Literacy
6
Communication & Collaboration
6
Digital Content Creation
6
Safety
6
Problem Solving
Get In Touch

Ready to make your next hire count?

Actively exploring roles in Business Development, Operations, Sales, and Digital Marketing across Latvia, the EU, and India. The best first step is a conversation.

jaison650@gmail.com
Business Development & Growth Operations & Process Management Sales & Account Management Digital Marketing Associate CRM & Customer Success